All products by NOSTUDIO are handmade and therefore made to order. Orders are generally shipped within 5-10 business days, unless otherwise specified. If you need your order urgently, feel free to send us an email to check if faster delivery is possible.
NOSTUDIO is not responsible for lost or stolen packages.
International customers:
NOSTUDIO is not responsible for any additional import duties or taxes that may be charged upon arrival in the destination country, nor for delays caused by customs inspections or similar procedures.
We currently deliver only within Europe. If you would like to place an order from outside Europe, please contact us via email. We’ll be happy to check individually whether shipping is possible.
Exchanges are possible within 14 days of receiving the product.
Shipping costs must be covered by the customer.
Exceptions apply to faulty products.
